Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Cartoon Network Channel

The Cartoon Network app doesn’t Start up ... I select the channel and it load for a bit and then it goes back to the roku home .... I tried updating and restarting my roku and I still haven’t had any luck .. 

Labels (1)
Tags (1)
4 Replies
Highlighted
Level 19

Re: Cartoon Network Channel

@NancyH3110  Thanks for reaching out! We recommend starting here to troubleshoot channel issues:

Try following these steps, in order: 

  1. Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose 'Remove channel'.
  2. Next, restart your device from Settings>System>System restart.
  3. Once your player starts up again, go to 'Streaming Channels' on the Home screen, and add the channel back once more.

Let us know if that helps clear up the issue! 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
Highlighted

Re: Cartoon Network Channel

Having the same issue. Removed the channel, restarted the roku device then reinstalled CN app still did not solve the issue. My cable svc provider is Frontier.

Highlighted
Roku Employee
Roku Employee

Re: Cartoon Network Channel

@Objective_East 

Thanks for the note.

We would recommend reaching out to Cartoon Network directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the Cartoon Network channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://www.cartoonnetwork.co.uk/contact-us

Thanks,
Danny

Danny R.
Roku Forum Moderator
Highlighted
Level 7

Re: Cartoon Network Channel

I have the same issue