Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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bljl1318
Level 7

Cant get OAN to load on Ruku TV or through my Roku online account

I cant get OAN to load on Ruku TV or through my Roku online account. Any idea how to solve this?

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3 Replies
makaiguy
Level 21

Re: Cant get OAN to load on Ruku TV or through my Roku online account

Many channel owners create their Roku channel apps to take advantage of the enhanced capabilities of newer Roku units and won't load on older units that can't run them, although they can be loaded on your account via the Roku website.

I can't find any information on the OAN website indicating which Roku models they are compatible with.

What model Roku do you have?  Settings > System > About

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Jim0
Level 7

Re: Cant get OAN to load on Ruku TV or through my Roku online account

I am having same problem.

OAN channel will not install with no indication why it fails.  Same results on more ROKU Premiere+ or when using the ROKU website on my computer.

Does anyone have a solution???

Midge
Level 7

Re: Cant get OAN to load on Ruku TV or through my Roku online account

Anyone help you on this.  Today is the first time to have this problem.  :/

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