Channel Issues & Questions

[Sojanpaul198]

I couldnt find prime video app in my streaming stick 3600. Please help. I tried restarting the device.

[RokuDanny-R · Accepted solution]

@Sojanpaul198 

Thanks for the inquiry.

Where are you currently located?

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your Roku device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

You can reach Amazon Prime Video support here: https://www.amazon.com/gp/help/customer/display.html?nodeId=G9SY6AQJV45JFMET

Thanks,
Danny