Channel Issues & Questions

[Alex1234]

HI

I have Roku Express. I cant find HBO or HBO Max channel at all either on TV or on app. If I do a search says not found. Can anyone help please.

Regards

Alex

[Strega]

Try here:

https://channelstore.roku.com/details/0529e360dc0e338a1ccad45a874a7dc6/hbo-max

[Alex1234]

Hi

That link doesn't work, It gets converted to this https://channelstore.roku.com/en-gb/browse

That just shows featured channels with no HBO listed

[andyross]

Which model number of Express? You can find it in the about screen if you don't have the original box. It's possible you may have an older model that is not supported. I also have to assume you are in the US?

[Alex1234]

Model is 3930EU - Roku Express

Im in the UK

Id be gutted if its not supported as I thought all could get HBO

[atc98092]

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@Alex1234 wrote:

Hi

That link doesn't work, It gets converted to this https://channelstore.roku.com/en-gb/browse

That just shows featured channels with no HBO listed

---

That indicates you are in Great Britain. Apparently Max isn't available there. And just because it might be available on other devices doesn't mean it is available on Roku. That's under the control of HBO, not Roku. Only HBO can make a channel available in a particular geographic location.

[DarthTigger]

I have the same problem exactly in Florida

[RokuKariza-D]

Hey @DarthTigger

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about the issue you're running into? Have you tried downloading the channel via the website?

With more information, we can assist you further.

All the best,
Kariza