Channel Issues & Questions

[Abyssdas]

Using #TCLRokuTV55R625. I could install every other channel - Amazon Videos, Disney, Hotstar, YouTube, YouTube TV etc. however, Netflix channel fails to install- error: could not install the channel. Kindly try removing a few channels to make space for Netflix. 

I have tried deleting 3-4 channels, but still can’t seem to load Netflix. I also updated the roku software from settings. Nothing. Kindly help. 

[Abyssdas · Accepted solution]

Restore factory settings- solved it. 

[Alexis_z]

I can’t install Netflix right now either! Just got the tv and have NO channels and it says that “storage is too full”. i don’t know what to do i tried everything!

[RokuKariza-D]

Hi @Alexis_z

Thanks for posting here in the Community.

Could you specify to us the troubleshooting you've done so we know what steps we should take next? Have you tried performing factory reset to your Roku TV as per the Accepted Solution in this thread? 

Please let us know. We'd like to know more about how we can help.

All the best,
Kariza