Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Cannot install Netflix channel on TCL Roku TV - 55R625

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Using #TCLRokuTV55R625. I could install every other channel - Amazon Videos, Disney, Hotstar, YouTube, YouTube TV etc. however, Netflix channel fails to install- error: could not install the channel. Kindly try removing a few channels to make space for Netflix. 

I have tried deleting 3-4 channels, but still can’t seem to load Netflix. I also updated the roku software from settings. Nothing. Kindly help. 

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Level 7

Re: Cannot install Netflix channel on TCL Roku TV - 55R625

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Restore factory settings- solved it. 

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Level 7

Re: Cannot install Netflix channel on TCL Roku TV - 55R625

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Restore factory settings- solved it. 

View solution in original post

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