Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
When Discovery+ became available, I signed up for the 7 day free trial, using my Roku, or so Discovery+ tells me.
I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.
Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery+ to cancel my subscription. I spent the next 10 days trying to get ahold of Discovery+ Customer Support, to ask them to cancel the subscription, since there is no way to unsubscribe online.
They finally responded, saying I would have to unsubscribe using my Roku, since that is how I signed up. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.
I need help (apparently need Roku's help) to get logged in to the Discovery+ subscription that I have paid for (next 3 weeks.) When I use my Roku to view Discovery+, I am prompted to log in. There is NO password that works... when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery+ on my computer, but that same password does NOT work using my Roku... so I can't watch it on my television.
I am at a complete and utter loss. I do NOT know what to do next. Discovery+ just points me back to Roku.... that's *IF* I get ANY response from Discovery+.