Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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spikekirk
Level 7

Cannot find Amazon Prime Channel

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Hi

I cannot find the amazon prime channel to install on my Roku device. Any ideas why the channel would not be available for me. I'm currently living in South Africa. I've installed the Amazon prime app on my phone and laptop already with no issues.

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DBDukes
Community Streaming Expert

Re: Cannot find Amazon Prime Channel

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@spikekirk 

The availability of Amazon Prime Video service and apps on other platforms is not an indicator of its availability on all platforms.

The app developer determines where apps are available. Many app developers do not support their apps on Roku in areas where Roku itself is not supported. Roku isn't supported in your area, and it seems Amazon doesn't support Roku in that area, either.

DBDukes
http://www.mystreaminglife.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.

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DBDukes
Community Streaming Expert

Re: Cannot find Amazon Prime Channel

Jump to solution

@spikekirk 

The availability of Amazon Prime Video service and apps on other platforms is not an indicator of its availability on all platforms.

The app developer determines where apps are available. Many app developers do not support their apps on Roku in areas where Roku itself is not supported. Roku isn't supported in your area, and it seems Amazon doesn't support Roku in that area, either.

DBDukes
http://www.mystreaminglife.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.

View solution in original post

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nancytaylor
Level 7

Re: Cannot find Amazon Prime Channel

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@DBDukes wrote:

@spikekirk 

The availability of Amazon Prime Video service and apps on other platforms is not an indicator of its availability on all platforms. friday night funkin

The app developer determines where apps are available. Many app developers do not support their apps on Roku in areas where Roku itself is not supported. Roku isn't supported in your area, and it seems Amazon doesn't support Roku in that area, either.


ok ill look into it thanks

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