Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Cannot Watch UFO Series On Samsung TV

I have a Samsung TV Model UN55TU8000FXZA.  I've tried to watch the series UFO.  I tried viewing the first one of the series and it gets about 5 minutes into it and stops.  I've even tried watching some of the other in the series and those will not play at all.

It's running the following App version information of Roku

Version 11.37

Client version 4783fee

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Roku Employee
Roku Employee

Re: Cannot Watch UFO Series On Samsung TV

@MikeInENC 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What channel are you watching the content on? What season and episode are you seeing this issue on?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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