Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Cancelling peacock Screensaver

I am trying to get to the Peacock Screensaver channel for Roku from the developer, VegaOTT, to cancel the subscription. I don't seem to be able to get there!

 

Bruce L. McCulloch
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3 Replies
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Level 18

Re: Cancelling peacock Screensaver

Did you try to cancel through your Roku account?

https://my.roku.com/account/subscriptions

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Level 7

Re: Cancelling peacock Screensaver

Yes, I tried to cancel the screen saver there, and it isn't even listed. It was purchased through the Roku store, but, I can't get hold of the developer to cancel it.

Bruce L. McCulloch
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Roku Employee
Roku Employee

Re: Cancelling peacock Screensaver

@mac41two 

Thanks for the update.

If you are unable to resolve the issue you are experiencing, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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