Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Cancelación de Canal Premium

Saludos. He pagado un canal Premium en oferta de Black Friday y no me quiere abrir el Canal. Está pagó . Gracias.

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1 Reply
Roku Employee
Roku Employee

Re: Cancelación de Canal Premium

@Joseph40 

Thanks for the inquiry.

Can you please provide more information about the issue you are experiencing? What channel are you subscribed to and how did you subscribe to the channel? Did you subscribe through Roku Pay or through the channel provider directly?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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