Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Cancel hallmark on my phone

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I signed up for the 7 day trial on my phone how do I canel it?

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Level 19

Re: Cancel hallmark on my phone

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Hi there, 

If you signed up for Hallmark using your Roku account, you'll need to sign into your Roku account at https://my.roku.com/ and click on 'Manage your subscriptions' to cancel any active subscription. 

If you signed up directly with Hallmark, you'll need to contact their support team directly for more help. 

 

Thanks,

Tanner

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Level 19

Re: Cancel hallmark on my phone

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Hi there, 

If you signed up for Hallmark using your Roku account, you'll need to sign into your Roku account at https://my.roku.com/ and click on 'Manage your subscriptions' to cancel any active subscription. 

If you signed up directly with Hallmark, you'll need to contact their support team directly for more help. 

 

Thanks,

Tanner

View solution in original post

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