Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Can't watch Hulu all of a sudden. No longer available on this model.

I have been watching hulu fine until suddenly says ,Hulu not available on this model. Tells me to get a. Ew player. Why?

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3 Replies
Level 19

Re: Can't watch Hulu all of a sudden. No longer available on this model.


@jlhondajl wrote:

Why?


Because Hulu has updated their channel app to take advantage of capabilities added to Rokus since your older Roku was released.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Roku stopped letting me use hulu

My roku decided I could no longer stream Hulu on it, and told me I must buy a new one, if I want to watch the service I pay for on my own tv
I am very frustrated and disappointed; is there any way to bypass or override this??? 

Here is a picture of the problem: Roku issue 

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Level 19

Re: Roku stopped letting me use hulu

You've got it backwards. Hulu decided to upgrade their Roku channel to take advantage of the enhanced capabilities of more recent Roku models. Only Rokus issued 8 years ago or more are affected. If you want to complain, complain to Hulu. By all means, cancel your Hulu subscription if you wish if you're not willing to replace your outmoded unit.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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