Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Bruce69
Level 7

Can't stream anything on prime channel including showtime all others work

Can't stream anything in the prime channel Amazon. My showtime channel is on prime channel and it's not working either. All other streaming channels work fine. Am about ready to throw away the Roku TV and go smart TV. To many glitches after 6 years! Not enough support

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DBDukes
Community Streaming Expert

Re: Can't stream anything on prime channel including showtime all others work

@Bruce69 

Try:

  1. Remove the app
  2. Reboot the Roku
  3. Reinstall the app

All three steps in that order.

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.