Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Desi
Level 7

Can’t sign in Apple TV APP on Roku 3 4200x!

Going crazy trying to get Apple TV app to work...works on Roku TV, but won’t work on my Roku 3 4200x...grinding my teeth at this point.

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8 Replies
Tivoburkee
Level 21

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

Yes its supposed to work on that model but is it's software up to date? 

Edmund
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Desi
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

I updated it, so that’s up to date. I cleared the Cache, and don’t have a sd card.

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Tivoburkee
Level 21

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

Maybe in subsequent updates Apple moved the goalposts and no longer work on this old roku, it was the oldest roku it was supposed to work with. 

Edmund
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RokuDanny-R
Roku Employee
Roku Employee

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

@Desi 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Oakleaves2021
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

I have the same issue on my Roku 3 and I did all of that (removed the channel, updated, restarted, added the channel back on) still didn’t work.  And I can *see* the line up of shows that I was just watching on my iPad!!  Just whenever I click on the show, it says video not available.  And Ihave super fast internet.  Need help please.

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Desi
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

I’ve decided to stop worrying about it. If I want to watch it, I’ll just mirror it from my IPad. I guess Roku got rid of Spectrum App too, so may be time for new streaming service.

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Oakleaves2021
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

Thank you, how do you mirror from your iPad to the Roku 3 4200X?  I haven't been able to other than pictures or videos on my ipad. 

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Desi
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

I have done it on my Roku TV, haven’t tried on my individual players yet. I’ll let you know!

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