Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Desi
Level 7

Can’t sign in Apple TV APP on Roku 3 4200x!

Going crazy trying to get Apple TV app to work...works on Roku TV, but won’t work on my Roku 3 4200x...grinding my teeth at this point.

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12 REPLIES 12\
Tivoburkee
Community Streaming Expert

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

Yes its supposed to work on that model but is it's software up to date? 

Edmund
Roku Community Streaming Expert

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I am not a Roku employee.
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Desi
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

I updated it, so that’s up to date. I cleared the Cache, and don’t have a sd card.

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Tivoburkee
Community Streaming Expert

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

Maybe in subsequent updates Apple moved the goalposts and no longer work on this old roku, it was the oldest roku it was supposed to work with. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

@Desi 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Oakleaves2021
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

I have the same issue on my Roku 3 and I did all of that (removed the channel, updated, restarted, added the channel back on) still didn’t work.  And I can *see* the line up of shows that I was just watching on my iPad!!  Just whenever I click on the show, it says video not available.  And Ihave super fast internet.  Need help please.

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Desi
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

I’ve decided to stop worrying about it. If I want to watch it, I’ll just mirror it from my IPad. I guess Roku got rid of Spectrum App too, so may be time for new streaming service.

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Oakleaves2021
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

Thank you, how do you mirror from your iPad to the Roku 3 4200X?  I haven't been able to other than pictures or videos on my ipad. 

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Desi
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

I have done it on my Roku TV, haven’t tried on my individual players yet. I’ll let you know!

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Bufanu
Level 7

Re: Can’t sign in Apple TV APP on Roku 3 4200x!

I wish someone from Roku would answer this.  I have the same problem.

Yes, I've reset Roku and reinstalled the channel.  

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