Channel Issues & Questions

[Desi]

Going crazy trying to get Apple TV app to work...works on Roku TV, but won’t work on my Roku 3 4200x...grinding my teeth at this point.

[Tivoburkee]

Yes its supposed to work on that model but is it's software up to date? 

[Desi]

I updated it, so that’s up to date. I cleared the Cache, and don’t have a sd card.

[Tivoburkee]

Maybe in subsequent updates Apple moved the goalposts and no longer work on this old roku, it was the oldest roku it was supposed to work with. 

[RokuDanny-R]

@Desi 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny