Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Can't search or find app in Italy

Hi! I just purchased Roku Express from Uk.

I registered an account in Italy and linked to device in Italy (same ip/location).

Search option isn't available, and can't find what I'm looking for (eg: disney, nowtv, prime video). Many categories showing hundred of channel but can't find browsing manually. How could I add it? I'm pretty sure that are available in Italy.

Thanks!

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3 Replies
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Level 16

Re: Can't search or find app in Italy

I believe search is only available in the U.S.

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Level 7

Re: Can't search or find app in Italy

Hi!

Yes, I think search is not available... so how could I add channels? Disney/prime/nowtv and so on? 

 

Thanks

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Roku Employee
Roku Employee

Re: Can't search or find app in Italy

@Caluix 

Thanks for the post.

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region. 

Have you tried adding channels to your Roku device through the Roku channel store online?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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