Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Faraja1
Level 8

Can’t run channel

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Seeking HELP…I’ve read threads and have removed channels, restarted, added channels back, issues still exists, checked network connection dozen of times no issue there, problems still exists, changed batteries in remote, unplugged roku, etc.  Some channels work, Roku Channel, YouTube and JW Broadcasting all say loading…then channel could not be run because it could not be reinstalled from the network.  Please check your network and try again. NETWORK connection says excellent.  

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Faraja1
Level 8

Re: Can’t run channel

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It’s working now, seems like some kind of update occurred, it restarted on its own, paired with my remote again and now it’s working yayyy!!!

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Faraja1
Level 8

Re: Can’t run channel

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I also should have shared, I’ve used this Roku for years without any issue in the past until today, watched it issue free yesterday.  Software says up to date.  Model is Roku 2 2720X, software 10.0.0 build 4208-06

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Faraja1
Level 8

Re: Can’t run channel

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It’s working now, seems like some kind of update occurred, it restarted on its own, paired with my remote again and now it’s working yayyy!!!

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rgplotner
Level 7

Can’t run channel error - Will not connect to network even though it sees the network

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Once again SAME ISSUE. And during the MLB playoffs. Will not connect to network even though it sees the network and will continue to show ads and allow search. Also Pluto TV is gone and will not re-add which makes me suspect there is foul play with a ROKU Channel competitor. About to chuck this nonsense and go with Amazon Fire. Get it fixed!

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andymc61
Level 7

Re: Can't run channel keeps happening for me too

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This can't run channel is happening to me over and over again too.  Factory reset helps for a few days, but kind of a pain logging in to all the channels again.  Does anyone know of a real fix?  Last Roku update is October 15, 2021

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