Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Can't login to Gaia

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I subcribe and bought Gaia just yesterday. Today its says I not subscribe and I can't login.

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Roku Employee
Roku Employee

Re: Can't login to Gaia

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@mphonelady 

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Gaia support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Gaia support here: https://gaiasupportcenter.zendesk.com/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Can't login to Gaia

Jump to solution

@mphonelady 

Thanks for the inquiry.

For more information about that channel's authentication and functionality, you'll want to contact Gaia support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Gaia support here: https://gaiasupportcenter.zendesk.com/hc/en-us

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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