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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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PatMur
Level 7
‎03-05-2020 04:10 PM

Can't login to AMC & FNC

Hi, I contacted you a couple of weeks ago. I can't connect to AMC and FNC, at least. I put my code on the sign in page. It says it is connected but it is not. I am not the only one with this problem. I just talked to someone from Mexico who has the same problem. I was told before to contact the App companies. I used the * button and only got a canned comment. I sent it twice, no answer. PLEASE look into this problem.

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RokuDanny-R
Roku Employee
Roku Employee
‎03-06-2020 08:40 AM

Re: Can't login to AMC & FNC

@PatMur 

Thanks for the inquiry.

Please be aware that both AMC and Fox News Channel require a TV Cable Provider subscription to log in and view their full content.

If you are having issues authenticating your TV cable provider login information, we would recommend reaching out directly to those channel providers as they would be the best to assist you. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach their support here:
https://customercare.amc.com/hc/en-us
https://www.foxnews.com/contact

Thanks,
Danny

Danny R.
Roku Forum Moderator
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