Channel Issues & Questions

[jb4379]

I've been trying to sign into the wwe network and everytime it says signing in and it just sits there.  I've reset the password. I've unistalled and reinstalled it.  It works fine on the my roku tv but not on my 3900x 

[RokuDanny-R · Accepted solution]

@jb4379 

Thanks for the note.

Please make sure when removing a channel that you make sure to reboot your device before adding the channel back once more.

If you are still unable to resolve the issue after removing/installing, we would recommend reaching out to WWE Network directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the WWE Network channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://www.wwe.com/main-help/contact-us

Thanks,
Danny

[jb4379]

Thanks,I got it work yesterday 

[Hyllestud]

How?

[coyote_5]

Yeah, how did you fix it?  I'm having the same issue

@jb4379 

[jb4379]

I uninstalled the app and reset my roku.  And then re installed the app and it worked

[coyote_5]

That doesn't work for me unfortunately, but thanks for replying.

[mattchewie86]

I subscribed to The WWE Network free trial via Roku. It signed me out in the middle of a program and won't let me sign in using my roku acct information.

[RokuDanny-R]

@mattchewie86 

Thanks for the note.

For more information about that channel's authentication and functionality, you'll want to contact WWE Network support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach WWE Network support here: https://www.wwe.com/main-help/contact-us

Thanks,
Danny