Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Resqmom
Level 7

Re: Can't log in to Bally Sports

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Having this issue today only on one Roku, not the other. 🙄. Tried resetting. No luck. Guess I will go watch on the upstairs tv.

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C_I
Level 12

Re: Can't log in to Bally Sports

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@Resqmom wrote:

Having this issue today only on one Roku, not the other. 🙄. Tried resetting. No luck. Guess I will go watch on the upstairs tv.

Resetting your Roku won't work. You may need to reactivate Bally Sports on your other Roku. 


 

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Resqmom
Level 7

Re: Can't log in to Bally Sports

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It is not possible to reactivate it. As the other users have said. The website keeps saying invalid code.

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Warren23
Level 7

Re: Can't log in to Bally Sports

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I had the same issue but when I went to www.ballysports.com/mvpd/pinpair/ it took me to another log in screen and worked without any problems. Hope this helps..

llfull60
Level 8

Re: Can't log in to Bally Sports

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I keep getting invalid code message also.

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RokuKariza-D
Roku Employee
Roku Employee

Re: Can't log in to Bally Sports

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Hi @llfull60

Thanks for the post.

Please be advised that channel logins or authentication are handled directly by the channel developer. We suggest reaching out to Bally Sports directly to report the issue and get help. They can resolve the error you are having with channel authentication.

We appreciate your understanding.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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ZMPUNK
Level 7

Re: Can't log in to Bally Sports

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I was having the SAME issue to my man! But found the solution! Open the app on your Roku. Go to the settings icon (the gear). Instead of selecting “SIGN IN” under “Account”, go to the next heading underneath it, “Provider”. Click it, and it will send you to the page where an activation code presents itself. Plug in your cable provider’s info and the activation code and BAM! Should work! Don’t know why the “SIGN IN” is everywhere. I was about to give up myself. Hope this works for ya!

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llfull60
Level 8

Re: Can't log in to Bally Sports

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Thanks ZMPUNK, it worked like a charm! 👍🏿

dallasxanadu
Level 9

Re: Can't log in to Bally Sports

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THANK YOU! I had completely given up on ever getting it to work on Roku. I'm kind of surprised I never though to go into settings, but who would have thought an app could be so awful to begin with?

Of course, with my baseball team in the absolute cellar, it wasn't a priority. But hockey season approacheth.... 

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LSW
Level 7

Re: Can't log in to Bally Sports

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I've been working with their support team for several weeks on the same issue - here's what worked for me...

 

Re: Can't log in to Bally Sports

I was having the SAME issue my man! But found the solution! Open the app on your Roku. Go to the settings icon (the gear). Instead of selecting “SIGN IN” under “Account”, go to the next heading underneath it, “Provider”. Click it, and it will send you to the page where an activation code presents itself. Plug in your cable provider’s info and the activation code and BAM! Should work! Don’t know why the “SIGN IN” is everywhere. I was about to give up myself. Hope this works for ya!

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