Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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tabramshawaii
Level 7

Can't load Bein Sports app

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I have been able to load every app using the internet activate website with my phone.  When I try and add the Bein Sports app I enter the activation code and put in my provider (I subscribe to both Dish and Spectrum) it takes me to the log in page for both of those but when i try and log in it takes me to a file not found error page.  When I have done this with every other app I get a success page and a working app. Contacting Bein directly was useless.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Can't load Bein Sports app

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@tabramshawaii 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Can't load Bein Sports app

Jump to solution

@tabramshawaii 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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