Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Hello all! I use a Roku Express. I just tried to log into the Amazon Prime Videos channel. The screen flashed for a bit like it was logging in, flashed again and then brought me back to the home menu. After reading some guides, I tried uninstalling the channel, shutting off the device and then reinstalling the channel, but I have the same issue. Does anyone have any suggestions? Thank you, kindly!
This started happening today with our Streaming Stick +. I rebooted Roku, removed and reinstalled the Prime channel, nothing helped. Clicking on Prime shows the logo then bounces back to the channel menu.
I’m having same issue. This has happened before. Last time it wasn’t a Roku issue. It was an Amazon issue. I have tried reinstalling but that didn’t work. Just have to wait till it’s fixed on their end I believe.