Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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thongkhin
Level 8

Can't get any channels under Malamar to load

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Is anybody in the Community familiar with Malamar?

I have it but I cannot get any channels on Malamar to load. This started yesterday (07/21).

When I pick a channel, it takes about 1 minute to load, will play for 2-3 seconds then drop out and all I get is the "Loading" status bar in the middle of the screen. Never loads.

If I back out of that and press enter on any other channel, same thing.

Any ideas what's going on?

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1 Solution

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AvsGunnar
Community Streaming Expert

Re: Can't get any channels under Malamar to load

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@thongkhin 

If you are using MalimarTV, then you can contact them at (619)940-5522.  Too many details to enter for free trial to actually test performance of this channel.  https://www.malimar.tv/

Generally, very few things end user can do when these Channels develop an issue.  If deleting the MarimarTV Channel, restarting the Roku to flush cache, and then re-installing the MarimarTV Channel does not work, then directly contacting the Channel developer (MarimarTV) or just trying again later are usually the two options left. (You can also try updating the channel when you try channel again later in case the developer issued a fix.)

Normally though, resolves itself.  Does appear to be a legitimate streaming site so probably just experiencing an issue at the time.

 https://mydramalist.com/discussions/general-asia-forum/31644-official-list-of-legal-streaming-websit...

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.

View solution in original post

1 REPLY 1\
AvsGunnar
Community Streaming Expert

Re: Can't get any channels under Malamar to load

Jump to solution

@thongkhin 

If you are using MalimarTV, then you can contact them at (619)940-5522.  Too many details to enter for free trial to actually test performance of this channel.  https://www.malimar.tv/

Generally, very few things end user can do when these Channels develop an issue.  If deleting the MarimarTV Channel, restarting the Roku to flush cache, and then re-installing the MarimarTV Channel does not work, then directly contacting the Channel developer (MarimarTV) or just trying again later are usually the two options left. (You can also try updating the channel when you try channel again later in case the developer issued a fix.)

Normally though, resolves itself.  Does appear to be a legitimate streaming site so probably just experiencing an issue at the time.

 https://mydramalist.com/discussions/general-asia-forum/31644-official-list-of-legal-streaming-websit...

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.

View solution in original post