Channel Issues & Questions

[Garytv]

No matter what I try, I cannot open the MotorTrend app. I have several TV with different types of Rokus and none of them will open the app. I have deleted the app, powered off the Roku, reinstalled the app and it just will not open. I am able to open it on an Amazon TV or on my PC with a browser, but not on any Roku. Very frustrating. Help!

[Garytv]

BTW, this only happened in the last few days. Before that, I have used it for a year without issues on several devices.

[RokuDanny-R]

@Garytv 

Thanks for the note.

If the issue remains unresolved, I'd recommend reaching out to MotorTrend directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the MotorTrend channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://help.motortrendondemand.com/hc/en-us

Thanks,
Danny