Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jallgood
Level 7

Can't get Hulu Live on Roku Ultra

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I have a Roku Ultra 4660x with software version 10.0

As I understand it this device supports Hulub Live but that 6.6.3 or above is needed.    Mine only updated to 6.5

How do I get Hulu Live?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Can't get Hulu Live on Roku Ultra

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@Jallgood

Thanks for the inquiry.

For more information about that channel's update releases and functionality, you'll want to contact Hulu support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Hulu support here: https://help.hulu.com/s/
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Can't get Hulu Live on Roku Ultra

Jump to solution

@Jallgood

Thanks for the inquiry.

For more information about that channel's update releases and functionality, you'll want to contact Hulu support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Hulu support here: https://help.hulu.com/s/
 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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