Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Can't find prime video anywhere in my new roku premiere

Hello I cannot find prime video in my New Roku premire. I have no problem with my prime account I watch it from any device but i couldnt find in my new Roku premiere.

Just buy this for watch Prime video, plz can someone help me.

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2 Replies
Level 10

Re: Can't find prime video anywhere in my new roku premiere

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Level 19

Re: Can't find prime video anywhere in my new roku premiere

I'm wondering if this is a regional conflict.

Where are you located?

Is your Roku account located in the same region?

Are you now, or were  you when setting up  your Roku account, using a VPN that masked your actual location?

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