Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Can’t find AppleTV app

Jump to solution

Hi. Is the AppleTV app available to all TCL 2019 TVs? I can’t find it when searching.

[post moved to appropriate board]

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
Highlighted
Level 19

Re: Can’t find AppleTV app

Jump to solution

Hi there! 

Thanks for the note. The Apple TV channel is currently supported on select Roku TV models. You can see the list of all supported Roku devices here: https://support.roku.com/article/360036652634

More devices are expected to added over time. If you have additional questions, feel free to reach out to Apple support to inquire further: https://support.apple.com/contact

 

Thanks,

Tanner

View solution in original post

0 Kudos
7 Replies
Highlighted
Level 19

Re: Can’t find AppleTV app

Jump to solution

Hi there! 

Thanks for the note. The Apple TV channel is currently supported on select Roku TV models. You can see the list of all supported Roku devices here: https://support.roku.com/article/360036652634

More devices are expected to added over time. If you have additional questions, feel free to reach out to Apple support to inquire further: https://support.apple.com/contact

 

Thanks,

Tanner

View solution in original post

0 Kudos
Highlighted
Level 7

Apple TV+ - not supported on Smart Tv

Jump to solution

I have a Roku TV (5315X) which apparently does not support the Apple TV+ channel. Is there a way I can get the Apple TV+ channel without buying a new tv?

[post merged with already existing thread]

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Apple TV+ - not supported on Smart Tv

Jump to solution

Hi,

Thanks for the inquiry.

The Apple TV channel is currently supported on select Roku TV models. You can see the list of all supported Roku devices here: https://support.roku.com/article/360036652634

More devices are expected to be added over time. If you have additional questions, feel free to reach out to Apple support to inquire further: https://support.apple.com/contact


Thanks,
Danny

 

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted

Re: Can’t find AppleTV app

Jump to solution

Hi! My model is supported, but it’s not found in my menu after I add it. Please help!

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Can’t find AppleTV app

Jump to solution

@Michellemiller8 

Thanks for the inquiry.

What is the model device of your Roku player?


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
Highlighted
Level 8

Re: Can’t find AppleTV app

Jump to solution

It’s been 7 months and still doesn’t work with the RokuTV in my living room. 

0 Kudos
Highlighted
Roku Employee
Roku Employee

Re: Can’t find AppleTV app

Jump to solution

@Jdcliff 

Thanks for the post.

For more information about that channel's features and functionality with your Roku TV, you'll want to contact Apple TV support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Apple TV support here: https://support.apple.com/apple-tv

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos