Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Hmanguy
Level 7

Can’t find AppleTV app

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Hi. Is the AppleTV app available to all TCL 2019 TVs? I can’t find it when searching.

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Community Manager
Community Manager

Re: Can’t find AppleTV app

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Hi there! 

Thanks for the note. The Apple TV channel is currently supported on select Roku TV models. You can see the list of all supported Roku devices here: https://support.roku.com/article/360036652634

More devices are expected to added over time. If you have additional questions, feel free to reach out to Apple support to inquire further: https://support.apple.com/contact

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Community Manager
Community Manager

Re: Can’t find AppleTV app

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Hi there! 

Thanks for the note. The Apple TV channel is currently supported on select Roku TV models. You can see the list of all supported Roku devices here: https://support.roku.com/article/360036652634

More devices are expected to added over time. If you have additional questions, feel free to reach out to Apple support to inquire further: https://support.apple.com/contact

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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RachoFam13
Level 7

Apple TV+ - not supported on Smart Tv

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I have a Roku TV (5315X) which apparently does not support the Apple TV+ channel. Is there a way I can get the Apple TV+ channel without buying a new tv?

[post merged with already existing thread]

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Roku Employee
Roku Employee

Re: Apple TV+ - not supported on Smart Tv

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Hi,

Thanks for the inquiry.

The Apple TV channel is currently supported on select Roku TV models. You can see the list of all supported Roku devices here: https://support.roku.com/article/360036652634

More devices are expected to be added over time. If you have additional questions, feel free to reach out to Apple support to inquire further: https://support.apple.com/contact


Thanks,
Danny

 

Danny R.
Roku Forum Moderator
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Re: Can’t find AppleTV app

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Hi! My model is supported, but it’s not found in my menu after I add it. Please help!

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