Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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AndyS2
Level 7

Can't find Acorn TV

Hi,

I want to watch Acorn TV on my Roku Express, but I can't find it listed amongst the available channels.  I realise that some channels are only available in certain countries, but I have checked various sources, including the Acorn TV website, and it appears as if the channel SHOULD be available, on Roku, in South Africa (where I am located).

Please help.

Thanks.

 

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2 Replies
MaryFranco
Roku Employee
Roku Employee

Re: Can't find Acorn TV

Hi @AndyS2,

 

Thanks for your inquiry.

 

Channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

 

Thanks,

Mary

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AndyS2
Level 7

Re: Can't find Acorn TV

Thank you @MaryFranco, I did contact Acorn TV.  Turns out that, although that channel IS available (on other devices) in my location (South Africa) it is NOT available on Roku!  Disappointed!

 

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