Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Can't download ESPN on my Dads Roku

I got my Dad a subscription to espn+ for fathers day. We tried downloading it to his roku, which is an older generation,  and we kept getting an error stating that the espn app is "not supported on this device". I have the latest roku and it works great on mine. Does the espn app only work on more recent iterations of roku devices? Or should it work for all devices? Any help would be appreciated. 

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Level 21

Re: Can't download ESPN on my Dads Roku

If it's a previous generation then it most likely can't run ESPN and many other channels.  Since Father's Day has happened yet, you may want to add a new Roku to the gift.  :-)

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Level 20

Re: Can't download ESPN on my Dads Roku

ESPN article listing unsupported Roku models:

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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