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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dlsteinberg
Level 7
‎06-05-2020 11:17 AM

Can't download ESPN on my Dads Roku

I got my Dad a subscription to espn+ for fathers day. We tried downloading it to his roku, which is an older generation,  and we kept getting an error stating that the espn app is "not supported on this device". I have the latest roku and it works great on mine. Does the espn app only work on more recent iterations of roku devices? Or should it work for all devices? Any help would be appreciated. 

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renojim
Level 16
‎06-05-2020 01:27 PM

Re: Can't download ESPN on my Dads Roku

If it's a previous generation then it most likely can't run ESPN and many other channels.  Since Father's Day has happened yet, you may want to add a new Roku to the gift.  :-)

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makaiguy
Level 16
‎06-05-2020 08:19 PM

Re: Can't download ESPN on my Dads Roku

ESPN article listing unsupported Roku models:

https://support.espn.com/hc/en-us/articles/360035159092-Which-Roku-Players-are-no-longer-supported-

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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