Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Can't download CBS APP?

I recently purchased a tcl smart tv and can't seem to download the cbs app. I had the cbs app before with my old tv thru Apple but with new tv cant seem to download it. Still paying for it? BH 

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Roku Employee
Roku Employee

Re: Can't download CBS APP?

@BH2 

Thanks for the post.

Are you trying to install the CBS All Access channel or another CBS channel? Have you tried adding the channel through the Roku Channel store online and seeing if you are able to add the channel that way?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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