Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Can’t connect to foxnews

@Cedarrock35 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
9734896784
Level 7

Re: Can’t connect to foxnews

I cannot find the place to enter the code

RokuDanny-R
Roku Employee
Roku Employee

Re: Can’t connect to foxnews

@9734896784 

Thanks for the post.

Can you please clarify the issue that you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
Karendmarsh1
Level 7

Re: Can’t connect to foxnews

Can’t connect no matter how many times I put in the code 

Karendmarsh1
Level 7

Re: Can’t connect to foxnews

Fox gives me a code but won’t take it when I apply it 

RokuDanny-R
Roku Employee
Roku Employee

Re: Can’t connect to foxnews

@Karendmarsh1 

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact Fox News support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Fox News support here: https://www.foxnews.com/contact

Thanks,
Danny

Danny R.
Roku Forum Moderator
Mastermason
Level 7

Re: Can’t connect to foxnews

That's bull**bleep**

 

Lbridgwood
Level 7

Re: Can’t connect to foxnews

Had been connected to Fox News, but now I am asked to sign in over and over. I have found that all my conservative stations are constantly being interrupted 

DB1201
Level 8

Re: Can’t connect to foxnews

Following the instructions from ROKU to my post, I now have two sets working without having to sign in after a time out.  Deleting Fox News, restarting ROKU and adding the channel back corrected the issue for me. 

DB1201
Level 8

Re: Can’t connect to foxnews

Correction to the post that things are working after the fix.  I appears it only worked for one day.  Both sets are requiring me to use the code again.  Problem still exists.