Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Can't add xfinity stream beta

Purchased Roku 3810r. Xfinity customer yet can't get xfinity stream beta. Netgear modem/router says its Comcast compatible.  Help?

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Roku Employee
Roku Employee

Re: roku 3810r


Thanks for the post.

Have you tried add the channel through the Roku channel store?

For more information about how to add a channel to your device visit our Support page here: How do I add channels to my Roku® streaming device?

Please keep us posted.


Danny R.
Roku Forum Moderator
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