Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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stargazr19761
Level 9

Can't add private channels

First the youtube issue popped up. Now I can't add any private channels. It says it's loading when I do a system update but they don't show on the screen.

 

 

roku express+ 3910rw.

software version 10.0.0 build 4209-51

 

Hope this gets resolved.

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4 REPLIES 4\
stargazr19761
Level 9

Re: Can't add private channels

I forgot to include this. Three channels are in queue to be installed. It hangs on the first one...then says all are up to date but installs nothing.

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stargazr19761
Level 9

Re: Can't add private channels

Ok...So I resolved that problem. I dug through the closet and broke out an old dusty roku 1. I let it update and it loaded the offending pvt channel. Interestingly enough it also loaded and ran youtube. Slow as **bleep** but it ran it. Problem solved for now. I don't know what is going on with the roku express models but I hope they get it fixed.

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stargazr19761
Level 9

Re: Can't add private channels

I forgot I used the roku 1 to remove the app that caused the bottleneck.

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stargazr19761
Level 9

Re: Can't add private channels

thanks for the help

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