Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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AimeeD
Level 7

Can’t add channels

I completed the factory reset on my Roku. I currently have no channels listed. When I try to add a channel, it tells me there is no space.

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renojim
Community Streaming Expert

Re: Can’t add channels

I would think a factory reset would accomplish the same thing as the "clear the cache" routine, but give it a try anyway.  Using your remote, press Home 5 times, Up once, Rewind (<<) twice, and FF (>>) twice.  If you did it correctly your Roku will appear to lock up and then reboot.  Let us know if it worked or not.

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