Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Can't add channels to my 2019 TCL 32" Roku TV this week, could last week
Hi, I've been using ROKU TV since May. I was previously able to add in my Prime and PBS channels no problem. This week tryin to access TBS, SyFy and TNT which are free with the subscription. I went to link, entered code, then Frontier who is my Internet Provider. The screen gives me a green check mark, says successfully added but when I go back to access the channel I get an error message telling me I have to contact my TV provider. Please help, this is really upsetting and lots of stuff passing me by!!! I'm in Connecticut in the USA.