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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kimmy901
Level 7
‎09-14-2020 12:33 PM

Can’t access my channels Netflix, Hulu and Amazon Prime

Having problems accessing Netflix and Amazon Prime. I tried deleting the channels and added it back nothing happened. 

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makaiguy
Level 20
‎09-14-2020 06:06 PM

Re: Can’t access my channels Netflix, Hulu and Amazon Prime

To be sure you get a complete re-install it's best to restart your Roku to clear its memory between removing the channel and re-installing it.  Did you do that?

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