Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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carral
Level 7

Can't access my History Vault Channel

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I have a subscription to History Vault and can access it on my desk top but when I try to watch it on TV it acts like I need to subscribe. 

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atc98092
Level 21

Re: Can't access my History Vault Channel

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According to the info in the Roku channel store, it is a subscription channel. There must be somewhere within the channel to enter your subscription credentials. I've never seen the channel, so no idea where/how to do that. If you continue to have issues with it, you should contact A&E Networks for assistance, as it's their channel. www.aenetworks.com

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

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atc98092
Level 21

Re: Can't access my History Vault Channel

Jump to solution

According to the info in the Roku channel store, it is a subscription channel. There must be somewhere within the channel to enter your subscription credentials. I've never seen the channel, so no idea where/how to do that. If you continue to have issues with it, you should contact A&E Networks for assistance, as it's their channel. www.aenetworks.com

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

View solution in original post

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