Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Mike15522
Level 7

Can't access CBS All Access

Anyone know anything about this?

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Can't access CBS All Access

@Mike15522 

Thanks the inquiry.

Can you please provide more information about the issue you are experiencing?

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Mike15522
Level 7

Re: Can't access CBS All Access

The issue corrected itself in a couple days

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