Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Can I add the new Discovery + to a Roku 2?

I added the channel on the Roku website and it shows added but it doesn’t show on my Roku 2 device. When I try to add it on the Roku 2 I get an error message.

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2 Replies
Level 19

Re: Can I add the new Discovery + to a Roku 2?

You can add anything you find online via the Roku Channel Store web page to your Roku account. A channel will only download from your account to a device supported by the channel app, however.

I can't yet find any info specifically on which Roku models Discovery wrote their Discovery+ app to support, it's probably too soon, but here's what Discovery Go says it supports so Discovery + may be the same:

  • Roku
    • Roku 3
    • Roku Ultra
    • Roku Express
    • Roku Stick
    • Roku Stick+
    • Roku TV
      • All operating system version are supported
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Can I add the new Discovery + to a Roku 2?

I was able to add Discovery plus to my roku, i subscribed to it through my Roku account, but when I added the Discovery+ channel to my 2nd roku player, it is asking me to sign-in to discovery+ account, but since I set it up through Roku, i don't have an actual Discovery+ account - so how do i get my 2nd Roku player signed in (both are signed into the same Roku account)

my 7 day free trial is almost up, so I may cancel it through the Roku account, and sign up directly with Discovery + if I can't get this worked out in the next day or two.  Same price via Roku or directly through discovery and i'd like to watch it on more than one device

 

any suggestions?

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