Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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dwink2u
Level 7

Can I access Xfinity on Roku in area where Xfinity isn't available?

If I'm traveling and want to use my Roku in an area that doesn't have access to Xfinity, can I still access it?  I know I can't connect to Xfinity on my phone unless I'm "in the area" were I have my account.  TIA!

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2 Replies
atc98092
Community Streaming Expert

Re: Can I access Xfinity on Roku in area where Xfinity isn't available?

While I can't say for certain, the answer is probably no. Usually apps for cable providers require you to be connected to their network for it to work. Since I don't consider Comcast as a benevolent provider, I can't see them making it available outside their network.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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andyross
Level 16

Re: Can I access Xfinity on Roku in area where Xfinity isn't available?

The Xfinity Roku app is designed to act like a cable box. It will only work if connected to Comcast Internet that is also part of your TV service. In other words, you can't use it at a neighbor's house, even if they also have Comcast.

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