Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Cable subscriber not listed

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My current tv cable subscriber is not listed. I am unable to activate several channels. Could you please add Frank Howard TV Cable, Inc

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Roku Employee
Roku Employee

Re: Cable subscriber not listed

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@HOWARDKDHW 

Thanks for the post.

For more information about that what tv cable subscriptions are accepted as authentication for a channel,  you'll want to contact that channel support directly to inquire further and make a request. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Cable subscriber not listed

Jump to solution

@HOWARDKDHW 

Thanks for the post.

For more information about that what tv cable subscriptions are accepted as authentication for a channel,  you'll want to contact that channel support directly to inquire further and make a request. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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