Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Cable Subscription Required question

I'm trying to figure this out. In the Roku channel store where it states, "CABLE OR SATELLITE SUBSCRIPTION REQUIRED". Does that mean that I must have the specific channel, say CNN in my Xfinity package in order to get CNN Go at no additional cost? I'm trying to lower my bill as much as possible. The Xfinity package I'm looking at getting does not have a few of my favorite channels,  but they are in the Channel Store. Thanks

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Level 7

Re: Cable Subscription Required question

I just got my Roku stick... because my Vizio TV doesn’t support the Spectrum app. Now I’m watching tv spectrum trough my Roku stick Without using the Spectrum Box... because I have spectrum account or because all channels are included free in the spectrum app  via Roku ..? 
I am asking because I want to cancel my TV account with spectrum.. 

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Roku Employee
Roku Employee

Re: Cable Subscription Required question

@Pinto 

Thanks for the inquiry.

You are able use the Spectrum channel because you have a TV subscription account through Spectrum.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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