Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Scorpionx
Level 7

CNN Live not working on the Roku

**** UPDATE PROBLEM FIXED ITSELF A HOUR AFTER I POSTED*****


Having trouble watching CNN Live on Roku. Tried updating and reinstalling still the Live CNN will load then the screen goes out. My friend lives in another town and is having the same problem. I don’t see any announcements of being down. HELP ROKU.😫

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6 REPLIES 6\
DBDukes
Community Streaming Expert

Re: CNN Live not working on the Roku

Did you do it this way?

  1. Remove the app
  2. Reboot the Roku
  3. Reinstall the app

All three steps, in that order.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Scorpionx
Level 7

Re: CNN Live not working on the Roku

DB you didn’t listen!! CNN came back on within a hour I posted. 

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DBDukes
Community Streaming Expert

Re: CNN Live not working on the Roku

Sorry, my telepathy circuit was down.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Scorpionx
Level 7

Re: CNN Live not working on the Roku

It’s ok maybe you should learn how to read!! 

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DBDukes
Community Streaming Expert

Re: CNN Live not working on the Roku

Maybe I should learn to not to attempt to help jackasses.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

ELF81
Level 7

Re: CNN Live not working on the Roku

Wow! They're pretty nasty for trying to get help. You answered. The correct response would be it's okay thanks anyway. I'm starting to really hate people.