Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

CNBC plays on 2 minute lag

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New Roku express. CNBC channel is playing fine but it is 2 minutes behind reality. Easy to tell since they have a clock on the screen. How do you get CNBC to come back to real time?

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Level 14

Re: CNBC plays on 2 minute lag

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You need to talk to CNBC. It's nothing Roku can do. It's possible it's deliberate for various market rules.

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Level 14

Re: CNBC plays on 2 minute lag

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You need to talk to CNBC. It's nothing Roku can do. It's possible it's deliberate for various market rules.

View solution in original post

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Level 7

Re: CNBC plays on 2 minute lag

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Thanks. Not sure how one 'talks to CNBC'! Funny that cable doesn't have the same issues to deal with. But I appreciate confirming it's not a Roku settings problem or defective device. I'll just return it if I don't want to watch on delay.

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Level 12

Re: CNBC plays on 2 minute lag

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Almost all streamed content has at least some buffer.  Even the superbowl was a minute or more behind at times.

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Level 7

Re: CNBC plays on 2 minute lag

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Exactly what twiceover says. All streaming content will have a lag due to buffering. There is no avoiding it. I stream with AT&T TV and have a one minute lag due to buffering. Sorry but the only way your going to get real time is by having the typical expensive cable tv or satellite providers and even that’s no guarantee. I just have my trading app open and my CNBC app open on my phone when I need to be in real time. I’m not getting a lag on my iPhone. If there is it’s only by a few seconds. 

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