Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Hi...I installed the CNBC app and am trying to watch CNBC live and it just stalls at the "Loading" screen. I have subscription with ATT TV now which allowed me to enter authentication but it doesn't load now. I have tried uninstall / reinstall with no luck. Any ideas anyone????
Thanks for letting us know about the issue that you are experiencing.
When you removed and reinstalled the channel, please make sure that you restart your device before reinstalling the channel.
If the issue remains unresolved, I'd recommend reaching out to the channel provider directly to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist.