Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

CC and Kanopy

When viewing content on Kanopy with my Roku stick, I can't get Closed Captions on any movie longer than 2 hours. This includes subtitles on foreign films, so it's pretty frustrating. I can view Kanopy CC on any movie length on my PC, and a friend who uses an Amazon Fire Stick can view CC there. And I can view via Roku when the movie's shorter than 2 hours. What's the problem between Roku and Kanopy? Anybody know? Thanks
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