Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Kpaka2
Level 7

CBS sign in

I have to sign in with my tv provider daily with the new CBS app. Why am I being signed out everyday? It would be nice if this app functioned the way the other apps do.

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RokuDanny-R
Roku Employee
Roku Employee

Re: CBS sign in

@Kpaka2

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, and try authenticating the channel again.

Does this clear up the issue you are seeing? Please keep us posted.
 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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