Channel Issues & Questions

[Egsomes]

When I try to sign into my account with CBS all access, it isn’t bringing up my actual account. I get charged by cbs every month for my account, but when I try to sign in on the roku it says I need to sign up for a subscription with my roku card, when I already have a subscription with cbs. What do I do to fix this? 

[RokuDanny-R]

@Egsomes 

Thanks for the post.

For more information about that channel's authentication and functionality, you'll want to contact CBS All Access support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach CBS All Access support here: https://cbsi.secure.force.com/CBSi/knowledgehome?referer=cbs.com/aa

Thanks,
Danny